Our Story
About GoJackpot — Malaysia's Home for Online Casino & Sports Betting
From a small team with a big idea to one of Malaysia's most recognised online gaming platforms — this is the GoJackpot story. We built this platform for players who expect more: faster payouts, fairer odds, and a team that actually cares.
Who We Are
The GoJackpot Story
GoJackpot was founded in 2017 by a group of gaming enthusiasts and technology professionals who had grown frustrated with the state of online gambling available to Malaysian players. The platforms that existed at the time were built for global audiences — clunky interfaces, slow withdrawal processes, and little to no understanding of what Malaysian users actually needed. So we set out to build something better.
From day one, we designed GoJackpot with the Malaysian player experience at the centre of every decision. That meant building native support for Malaysian Ringgit (MYR), integrating the payment methods our users already trusted — Touch 'n Go eWallet, DuitNow, FPX, Maybank, CIMB, Public Bank, and Boost — and establishing a customer support team that could communicate fluently in English, Bahasa Melayu, and Chinese, around the clock.
Our early years were spent refining the platform based on player feedback from communities in Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, and Shah Alam. We listened, iterated, and improved continuously. By 2019, GoJackpot had crossed 100,000 registered players. By 2022, that number had grown to over 350,000. Today, we proudly serve more than 500,000 active members across Malaysia and beyond.
We offer a comprehensive gaming environment that spans over 1,800 titles — from high-RTP online slots and progressive jackpot games to live dealer baccarat, roulette, and blackjack tables streamed in HD. Our sports betting section covers Liga Super Malaysia fixtures, English Premier League matches, UFC events, and a broad range of international markets with competitive live odds.
What truly distinguishes GoJackpot from the competition is our commitment to speed and transparency. We were among the first platforms in Malaysia to publicly commit to a withdrawal speed promise — most e-wallet payouts processed within five minutes. This is not marketing language. It is an operational standard our team is held to every single day.
We also take responsible gambling seriously. GoJackpot provides deposit limit controls, session reminders, cooling-off periods, and a voluntary self-exclusion programme for any player who needs a break. We believe that sustainable, enjoyable gaming is only possible when players feel safe and in control. Our Responsible Gambling page outlines all available tools and support resources in detail.
Looking forward, GoJackpot continues to invest in platform stability, game variety, and payment infrastructure. We are expanding our live casino studio partnerships, enhancing our mobile experience, and deepening our odds coverage for Malaysian football leagues. The mission has not changed since 2017 — to be the platform that Malaysian players trust most.
Mission & Values
What We Stand For
Six core values guide every decision we make at GoJackpot — from how we build features to how we handle a support query at 3am on a Tuesday.
Every feature we build starts with a single question: does this make the experience better for our players? We do not add complexity for its own sake. Simplicity, speed, and clarity are our design principles.
Withdrawal speed is not a feature — it is a commitment. We process e-wallet payouts via Touch 'n Go eWallet, Boost, and GrabPay in under five minutes because our players' time has real value.
We deploy 256-bit SSL encryption, two-factor authentication, and continuous fraud monitoring. Your account, your funds, and your personal data are protected at every layer of our platform.
We are not a global platform with a Malaysian skin. GoJackpot was built specifically for Malaysian players — MYR currency, local payment rails, Liga Super coverage, and support in English, Bahasa Melayu, and Chinese.
All games use certified random number generation and undergo regular third-party audits for fair play. Bonus terms are written in plain English — we believe players deserve to understand exactly what they are agreeing to.
Responsible gambling tools are built into the core platform, not hidden away. Deposit limits, cooling-off periods, and self-exclusion are accessible to every player, on every device, at any time.
Our Journey
How GoJackpot Grew
Seven years of building, learning, and improving. Here are the milestones that shaped GoJackpot into what it is today.
🌟 Coming from another casino? We make the switch worthwhile. GoJackpot offers a dedicated transfer bonus for verified players migrating from other platforms. Our account team in Kuala Lumpur handles the transition smoothly — no disruption to your gaming continuity.
A team of eight gaming and technology professionals launches GoJackpot with a clear focus: build Malaysia's best online casino and sports betting platform from scratch. Initial launch features slots and sports betting with FPX and Maybank payment support.
GoJackpot integrates live dealer baccarat, roulette, and blackjack tables — bringing the full casino floor experience to Malaysian players at home. Live chat support in Bahasa Melayu and Chinese launches alongside.
The platform reaches its first major membership milestone. Touch 'n Go eWallet and Boost are added as withdrawal options, significantly cutting payout times. Players in Penang, Johor Bahru, and Petaling Jaya now represent our fastest-growing user segments.
GoJackpot completes a full mobile platform rebuild for seamless browser-based gaming on iOS and Android. DuitNow QR and instant bank transfer options go live, making deposits and withdrawals faster than ever for players across Malaysia.
The GoJackpot Rewards Programme launches with Bronze, Silver, and Gold VIP tiers. Cryptocurrency deposits via BTC and USDT become available for players preferring digital assets. The platform surpasses 350,000 registered players.
GoJackpot now serves over 500,000 active members with 1,800+ games, Liga Super Malaysia and EPL live betting markets, and a withdrawal speed promise that remains the benchmark in Malaysian online gaming. Expansion of live casino partnerships and new game categories is ongoing.
Platform Strengths
The Pillars of GoJackpot
These are the operational commitments that define how we run the platform every day — not aspirational statements, but active standards.
All accounts are denominated in Malaysian Ringgit. Deposits and withdrawals processed through Maybank, CIMB, Public Bank, Hong Leong, RHB, FPX, DuitNow, and major e-wallets — no conversion, no hidden fees.
All slot and casino game outcomes are powered by independently audited RNG systems. Published RTP rates give players confidence that what they see is what they get — no tilted mechanics, no hidden house edge manipulation.
Our infrastructure runs on redundant cloud architecture to ensure platform availability during peak match times — EPL Saturdays, Liga Super evenings, and UFC event nights included. Downtime is the enemy of trust.
Real agents, not bots. Our support team operates 24 hours a day, 7 days a week in English, Bahasa Melayu, and Chinese — with an average live chat response time of three to five minutes regardless of time zone.
Our Commitment
Built for Malaysian Players
Being the best platform for Malaysian users means more than just accepting MYR. It means understanding the nuances of how people in KL, Penang, JB, and Shah Alam actually want to play, pay, and be supported.
Malaysian Ringgit First
No USD accounts, no hidden conversion rates. Your balance displays in MYR, deposits are processed in MYR, and payouts land in MYR. Simple, honest, transparent.
Local E-Wallets Supported
Touch 'n Go eWallet, Boost, and GrabPay are fully integrated for instant deposits and sub-5-minute withdrawals. The wallets already on your phone — working seamlessly with GoJackpot.
Liga Super & EPL Coverage
We offer dedicated live betting markets for Liga Super Malaysia alongside deep EPL, FA Cup, and international football coverage — odds updated in real time during live matches.
English-Language Interface
The entire platform is in clear, professional English — no ambiguous translations, no confusing labels. Our Malaysian team ensures the language always feels natural, not machine-translated.
Responsible Gambling Tools
Deposit caps, loss limits, session time alerts, cooling-off periods, and permanent self-exclusion are all available directly within your account settings — no need to contact support.
Rewarding Long-Term Loyalty
Our Bronze, Silver, and Gold VIP tiers reward consistent players with escalating cashback rates, dedicated account managers, and exclusive tournament access — because loyalty deserves to be recognised.
Payment Methods
Payments That Work for Malaysia
We have partnered with every major payment provider that Malaysian players rely on — from the big four banks to the e-wallets in your pocket right now. Deposits credit instantly; withdrawals are processed as fast as the method allows.
No transaction fees charged by GoJackpot on standard deposits and withdrawals. Your bank or e-wallet provider may apply their own standard processing fees.
Ready to Experience GoJackpot for Yourself?
Join over 500,000 Malaysian players who have already made GoJackpot their platform of choice. Browse our games, check our latest promotions, or visit the homepage to see everything we offer. For players aged 21 and above only.